Work
I design systems, tools, and workflows that bring clarity to complex ways of working. Below are selected initiatives that show how I improve processes, enable teams, and build scalable ways of working.
Scaling Operations Through Knowledge Systems
Centralized fragmented knowledge to improve consistency and autonomy across NY and LA workshops.
Design Operations • Knowledge Management • Process Standardization • Enablement
Redesigning the Marquage Order Intake Process
Standardized a fragmented intake workflow to reduce errors and improve downstream execution.
Process Improvement • Workflow Optimization • Stakeholder Management • Change Management
Building a Scalable Training & Enablement Program
Standardized onboarding and technical training to support consistent execution across growing teams.
Program Design • Learning & Development • Onboarding • Operational Standardization